IT support in Scunthorpe
Scunthorpe is a working town with a manufacturing and logistics base, and most of the IT providers chasing it are either national or very small. We are neither.
Scunthorpe’s business base is manufacturing, engineering, logistics and food, which means two things keep coming up.
The first is being asked to prove your security by a customer who is bigger than you. That is a certification problem with a defined answer, and it is usually Cyber Essentials.
The second is a process that has outgrown the spreadsheet it runs on. Production planning, stock, order processing. The usual advice is an ERP system priced for a company several times your size. We build the smaller thing that does the actual job.
What we will not do is pretend Scunthorpe is twenty minutes away. For anything high priority it is two hours, that goes in your agreement, and anyone telling you otherwise is hoping you will not time it.
In and around Scunthorpe
Who we support
- Manufacturers and engineering firms, and the supply chains around them
- Logistics and distribution businesses on the M180 corridor
- Food production and processing
- Professional services and offices in the town centre
Local detail
What comes up in Scunthorpe
Supply chain security questions
Steel, engineering and food production all sit inside supply chains where the larger partner audits the smaller one. That usually arrives as a questionnaire asking what certifications you hold. Cyber Essentials answers most of it, and it is a defined piece of work with an end date rather than an open contract.
Production and stock, not ERP
Manufacturers of a certain size get quoted for an ERP system that costs more than the problem. A focused system that does scheduling, stock and shop floor capture around how your plant actually runs is a fraction of that, and it is the thing we are unusual for doing.
Being realistic about distance
Two hours to be on site for a high priority call, which is what the bridge and the M180 actually allow. We are not going to claim thirty minutes, because it would not be true. Day to day support is remote and the distance makes no difference to it. If you genuinely need an engineer in the building inside the hour, you want somebody in Scunthorpe, and we will tell you that.
Start somewhere
Pick the one that fits
- Free
Microsoft 365 health check
A read-only check of your security, licences and backups, with a plain-English report and a walk-through call.
Find out more - Fixed price
Cyber Essentials
We check your setup against the five controls, fix what fails and get you through certification.
Find out more - Free baseline test
Staff phishing test
See how your team does against a realistic phishing email, then keep them sharp with short monthly training.
Find out more - Free review
Switching IT support
We handle the whole handover, including the awkward conversation with your current provider.
Find out more
IT support in Scunthorpe: common questions
You are in Hull. Why would we use you rather than somebody local?
For day to day support, where we are sitting makes no difference. Where it matters is on-site work, and we are honest about that above. What is worth comparing is what each firm actually does: if you need IT support, security and bespoke software from one team, that narrows the field.
How quickly can you get an engineer here?
Two hours for a high priority issue, and we will put that in your agreement rather than say it on a call. Lower priorities are planned in rather than dropped everything for, which is how it should work: a stopped line and a slow laptop are not the same problem. Most things never need a visit at all, because remote support does not care about distance.
We run production on spreadsheets. Is custom software realistic for us?
Often, yes. The cost is driven by scope, not by the size of your company. A system that does scheduling and shop floor capture costs a fraction of a full ERP licence, and it fits how you already work rather than the other way round.
Talk to us about IT support in Scunthorpe
Tell us what is going on and we will tell you what we would do about it. If we are not the right fit we will say so.
- Phone
- 01482 586 550
- [email protected]
- Office
- 65 Castle Street
Hull
East Yorkshire
HU1 1SD - Opening hours
- Monday to Friday, 8.45am to 5.30pm
Send us a message
We will come back to you the same working day wherever we can.
Or call 01482 586 550 or email [email protected].
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