IT support
Where AI actually fits in a small business
Most businesses are now using AI, and most still cannot say what for. The honest answer about where it helps, where it does not, and what to do first.
6 min read
Blog
Practical guidance on IT, security and business software. Written for people who have a business to run, not an IT department to manage.
Cyber security
Fake invoice, real loss: how to stop payment diversion fraud
A real invoice paid into a criminal's account, because an email said the bank details had changed. How the scam works and the six checks that stop it.
6 min read
Microsoft 365
Five Microsoft 365 mistakes that leave the door open
Microsoft 365 is secure when it is set up well. Five settings that quietly leave the door open, and the fix for each one.
6 min read
Cyber security
Shadow AI: how your team can leak client data without clicking a dodgy link
Staff can expose client data just by pasting it into the wrong AI tool. What Shadow AI looks like in a smaller business, and the five things that fix it.
4 min read
Cyber security
Six things to check before you click
A short, practical guide to spotting phishing emails at work. Six checks that take seconds and catch most of what gets past the filter.
4 min read
Cyber security
What Cyber Essentials actually asks for
A plain-English walk through the five Cyber Essentials controls, what each one means in a small business, and where people usually fail.
6 min read
Software
When a spreadsheet stops being the right tool
Spreadsheets run a lot of good businesses. Here are the signs that yours has become a risk, and what to do about it without buying an ERP.
5 min read
IT support
Nine questions to ask before you change IT provider
Changing IT support? These nine questions separate a provider who will look after you from one with a good sales process.
5 min read
Cyber security
Passwords and MFA, without the lecture
What actually makes a password hard to break, why multi-factor matters more than complexity, and the handful of habits worth changing at work.
6 min read
Cyber security
Six ways a work phone gets infected
Phones hold your email and your files, and get a fraction of the attention laptops do. Six common traps, and the settings that stop most of them.
5 min read
Free AI acceptable use policy
A ready to use policy covering what staff can and cannot put into AI tools. Written for smaller businesses, with no jargon and nothing to adapt before you can use it.
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